To guarantee you the best possible service, we work through a loyal network of more than a thousand dealers worldwide. Your enquiry will be forwarded to your nearest dealer, bearing your professional needs in mind. This will ensure you the high standard of professional care that distinguishes the Cangini world.

The Cangini organisation carries a stock that enables us to fulfil most requirements within 2 to 8 days from confirmation of order. However, some components are more difficult to obtain, and in this case the shipment time provided may vary depending on the type of product.

Enquiries and contacts

Customer service is one of our priorities!

To guarantee you swift, efficient service, please send your service query, with a full description of the problem, complete with product serial number, to your dealer, who will contact us to resolve the issue. If necessary, a Cangini engineer will contact you to decide the best way to proceed.

This will enable us to assist you without delay!

We supply the spare part you require, but it is important to work through your dealer.

You can order the spare part you need from your dealer; remember it is vital to state the serial number of the product concerned, so we can help you as quickly as possible.

The dealer will contact us to order the piece required.

You can request any information or a quote by compiling the form; it is important to fill in all fields for optimal management of your enquiry, which will be handled by our relevant staff, who may put you in touch with the right dealer for you. 

We will be very happy to receive your application. Please write to us by compiling the form and our competent staff will assess it. 

We will be delighted to recommend the best dealer for your needs. Please submit your enquiry by compiling the form and you will be contacted by your nearest dealer, ready to provide professional service for your requirements. 

Information about Internet of Things technology

Cangini supports the introduction of Industry 4.0 technologies in its X-plane laser dozer blade equipped with IoT (Internet of Things) system. This attachment qualifies for Industry 4.0 because:

  • It has a system that controls automation of the machinery and the transfer of data
  • It has automated integration with a Cloud system, which provides a daily report on the attachment’s operation
  • it has a user-friendly control console
  • it meets all safety parameters since it is CE certified 
  • it has maintenance alert, remote diagnosis and remote control systems 
  • it comprises continual monitoring of working conditions

Learn more at the following link to our news item.

 

The control box is the key to this system: installed on the dozer blade, it automatically collects the operating data to provide a complete, updated, real-time view of the attachment’s operation: working hours, position, mode of use (automatic or manual) and diagnostics.

Via the Cloud system, Cangini supplies remote assistance to correct and improve the blade’s operating parameters.
The system provides alerts (also via email) when routine maintenance is required. In case of theft, automatic use of the attachment can be locked out.
This enables you to reduce costs by cutting out inefficiencies, ensure optimal scheduling of maintenance, and perform any repairs needed without delay, to keep the attachment in good health.

Find out more at this link: